According to “Sales Terms” the Buyer can return your purchase no later than within 30 days after having received the parcel.
Within 14 days after having received the parcel the Buyer must inform Fashion Details by email info@fashiondetails.it that he/she is not happy about the purchase and that he/she wants to send it back.
The item should be returned in the same condition as it was (with with all tags and original certificates). Only the item purchase price and shipping cost to recipient will be reimbursed.
The Buyer will be refunded only after Fashion Details receives the item(s) back. In the Custom declaration it should be clearly stated that this is a "Return of the goods" and the item's price from the invoice should be written.
To benefit of the right of withdrawal the Buyer commits:
- to ship back all item(s) in their original conditions
- to ship back all label(s) and/or holograms of authenticity
- to ship back the original wrapping(s) in the original conditions
- NOT to wash and/or use and/or damage item(s)
In case even one of the above mentioned conditions is not fully respected the Customer loses totally the right of withdrawal.
In case all conditions are not met, the Customers loses his/her right to withdraw and will not have right to get refund.